Good news, the Skype for Business Mac client is now generally available! It’s been a long time waiting, but Microsoft has hit their October 2016 deadline. Version: 16.0.0.3638 File Name. Get Skype Sign-in problems support for your Skype for Mac and stay connected with friends and family from wherever you are. Get Skype Sign-in problems support for your Skype for Mac and stay connected with friends and family from wherever you are. Breaking news from around the.
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Overview
Use Microsoft Skype for Business to access Indiana University's UniCom service.
For devices supported by UITS, you can change which device Lync uses for audio from within Lync for Mac. If this doesn't work for your device, you may need to try troubleshooting your macOS System Preferences.
Change or configure audio devices in Lync for Mac
If your preferred device was not automatically set as the default audio device when you connected it, you can change it by clicking the microphone icon in the lower left of the main Lync for Mac window, and selecting your device from the pull-down menu.
To change the audio device while in a call, click the microphone icon in the lower part of the conversation window, and select your device from the pull-down menu.
You can also configure your audio device settings in Lync Preferences. In the Lync Preferences window, click the Audio tab.
Information in this section was adapted from The Lync Team Blog's post on hotfix 14.0.3.
Camera troubleshooting
If you are having problems with your built-in or attached USB camera for video chat, quit all applications that use video, and then launch Lync for Mac only.
The built-in camera or other attached camera may be controlled by the first video application launched. For example, if video applications like FaceTime or Skype are launched before Lync, those applications can be in control of the camera and prevent its use in Lync.
Audio troubleshooting in System Preferences
If you are having audio problems, and you can't resolve them within the Lync for Mac client, you can specify the input and output devices in your system sound settings:
Each output and input device can have its own level settings. For example, a USB headset will have an independent volume setting from the internal speakers, or from headphones or external speakers plugged into the 1/8' audio out port. The built-in microphone on a Mac will also have a different input volume from a USB headset microphone. Setting the input between half and full seems to be appropriate.
Configure preferences and start over
If other troubleshooting does not solve the problem, it may be necessary to clear all preferences for Lync for Mac and then set it up as if it were a new installation. It is usually unnecessary to reinstall the application. To clear out all preferences and other files associated with Lync:
Introduction
This article contains information about how to troubleshoot Lync for Mac issues in Skype for Business Online (formerly Lync Online). It also discusses how to sign in to Skype for Business Online by using Lync for Mac and how to collect log files and system information for Lync for Mac issues.
ProcedureBefore you troubleshoot
First, make sure that users follow the correct steps when they sign in to Skype for Business Online. If users are signing in to Skype for Business Online correctly and the issue persists, use one or more of the other methods later in this article to troubleshoot the issue, as appropriate for your situation. Tinkertool system 4. 7.
Skype For Business Mac Known Issues
Note
To connect Lync for Mac 2011 to Skype for Business Online in Office 365, you must have Lync for Mac version 14.0.6 or a later version installed. If you use a version that's earlier than version 14.0.6, you may have problems when you sign in to Skype for Business Online because earlier versions have issues that prevent authentication to Skype for Business Online. You can find the latest update at Update for Lync for Mac 2011.
Make sure that users follow the correct steps when they sign in to Skype for Business Online
To sign in to Skype for Business Online by using Lync for Mac, users should follow these steps:
If you still can't sign in
The following table describes error messages that may occur when users sign in or use Lync for Mac with Skype for Business Online.
Troubleshoot Lync for Mac issues
Use one or more of the following methods, as appropriate for your situation.
Users may be unable to sign in unless they first use an incorrect sign-in address
If Lync for Mac stops working after an Internet connectivity issue, flush the DNS cache
To flush the DNS cache, do one of the following, depending on the version of Mac OS that you're running:
Clear cached data and corrupted certificates in Lync
First, delete the following folders:
Skype For Business Mac Audio Issues
Then, delete any corrupted or cached certificates. To do this, follow these steps:
Before you perform the next step, try reproduce the issue by using a new test user account. If the issue doesn't repeat in the new account, then follow these steps:
Federated users synchronized from on-premises Active Directory Domain Services can't sign in by using a password that's longer than 16 characters
Organizations that have on-premises customer password policies may allow for passwords to exceed 16 characters. By default, the password policy in Office 365 restricts passwords to 16 characters or less. Because of the Windows Challenge/Response (NTLM) authentication mechanism in the Mac OS, passwords that are longer than 16 characters aren't recognized correctly, and this causes sign-in to fail.
To work around this issue, the user should change his or her password to be 16 characters or less.
Lync for Mac crashes and the user receives an EXC_BAD_ACCESS error
This error message usually occurs when Lync for Mac tries to integrate or schedule meetings with an Exchange mailbox that isn't hosted in Exchange Online. This scenario isn't supported in Skype for Business Online. For the best experience, you should use both Skype for Business Online and Exchange Online. Better discord for mac. However, if that isn't an option, follow these steps as a potential workaround:
Skype For Business Mac TroubleshootingCollect log files and system information for Lync for Mac issues
To collect log files and system information for Lync for Mac issues, follow these steps:
Skype For Business Mac Issues 2016Uninstall and reinstall Lync for Mac 2011
If the steps in this article don't resolve the issue, try to do a clean uninstallation of Lync for Mac 2011, and then reinstall the application. For more information about how to do a clean uninstallation of Lync for Mac 2011, see How to do a clean uninstallation of Lync for Mac 2011.
More InformationSkype For Business Mac Issues
If you're using third-party virtualization software for the Mac, it can coincide with various performance-related issues including but not limited to slow desktop sharing, unexpected poor media quality, possible sign-in and Exchange integration issues. In order to continue, Microsoft technical support may have to confirm that the issue occurs on a computer where the third-party virtualization software isn’t present.
Skype For Business On Mac
Third-party information disclaimer
Skype On Mac Problems
The third-party products that this article discusses are manufactured by companies that are independent of Microsoft. Microsoft makes no warranty, implied or otherwise, about the performance or reliability of these products.
Still need help? Go to Microsoft Community. Word 2011 for mac.
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